Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at info@golfation.com with your order number. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@golfation.com or +1 (307) 400-8256.

Return shipping and restocking fees

You are responsible for the cost of return shipping. We recommend using a tracked shipping service, as we cannot guarantee that we will receive your returned item. We do not charge a restocking fee: once your return is approved, you receive a full refund of the amount paid for the returned item(s).

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, such as custom products (special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you will automatically be refunded on your original payment method within 10 business days. Please keep in mind that it can take some additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at info@golfation.com.

Contact information

Store name: Golfation
Company name: Golfation
Company address: 1021 E Lincolnway #9147, Cheyenne, WY 82001, United States
Phone: +1 (307) 400-8256
Email: info@golfation.com

Monday to Friday: 9:00 AM to 6:00 PM (EST)
Saturday and Sunday: 10:00 AM to 4:00 PM (EST)

We aim to respond to enquiries within 24 hours.