Privacy policy

Last updated: August 16, 2026

Golfation operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Golfation is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal information we collect or process

When we use the term "personal information", we mean information that identifies you or can reasonably be linked to you or another person. It does not include information that is collected anonymously or that has been de-identified. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from it:

  • Contact details, including your name, address, billing address, shipping address, phone number and email address.
  • Financial information, including payment card details, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information, including your username, password, security questions, preferences and settings.
  • Transaction information, including the items you view, put in your cart, add to your wishlist, purchase, return, exchange or cancel, and your past transactions.
  • Communications with us, including the information you include when you send us a customer support inquiry.
  • Device information, including details about your device, browser or network connection, your IP address and other unique identifiers.
  • Usage information, including how and when you interact with or navigate the Services.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you, for example when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, for example when you use our products or services or visit our website, and through the use of cookies and similar technologies.
  • From our service providers, when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How we use your personal information

Depending on how you interact with us and which of the Services you use, we may use personal information for the following purposes:

  • Provide, tailor and improve the Services. We use your personal information to provide the Services, perform our contract with you, process your payments, fulfill your orders, remember your preferences and items you are interested in, send you notifications related to your account, process purchases, returns and exchanges, create and manage your account, arrange shipping, facilitate returns, enable you to post reviews, and create a customized shopping experience, such as recommending products related to your purchases.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message or postal mail, and showing you online advertisements for products or services, including based on items you previously purchased or added to your cart.
  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal, unsafe or malicious activity, protect public safety, and secure our Services. If you register an account, you are responsible for keeping your credentials safe. We strongly recommend that you never share your username, password or other access details with anyone.
  • Communicating with you. We use your personal information to provide customer support, respond to you, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable law, respond to valid legal process, and enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances include:

  • With Shopify, vendors and other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners who provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you for targeted advertising.
  • When you direct, request or consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services. In addition, to help protect, grow and improve our business, we use certain Shopify enhanced features that incorporate data obtained from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights over the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites we do not control, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on them. Information you provide on public or semi-public venues, including third-party social platforms, may be viewable by others. Our inclusion of such links does not imply endorsement of the content on those platforms or of their owners or operators.

Children's data

The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) the personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable and we cannot guarantee perfect security. Information you send to us may not be secure while in transit, so we recommend that you do not use unsecure channels to send us sensitive or confidential information.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights below in relation to your personal information. These rights are not absolute, may only apply in certain circumstances, and in certain cases we may decline your request as permitted by law.

  • Right to access / know: you may have the right to request access to the personal information we hold about you.
  • Right to delete: you may have the right to request that we delete personal information we maintain about you.
  • Right to correct: you may have the right to request that we correct inaccurate personal information.
  • Right of portability: you may have the right to receive a copy of your personal information and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing communication preferences: we may send you promotional emails, and you can opt out at any time via the unsubscribe link in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

If you live in the United Kingdom or the European Economic Area, and subject to exceptions and limitations under local law, you may additionally have the right to object to or restrict our processing of your personal information for certain purposes, and to withdraw consent where we rely on consent (which does not affect the lawfulness of processing before withdrawal).

You can exercise these rights where indicated on the Services or by contacting us using the details below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. You may designate an authorized agent to make requests on your behalf; we will require proof of authorization and may need to verify your identity directly. We will respond to your request within the timeframes required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International transfers

We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent UK contracts, unless the transfer is to a country determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal or regulatory reasons. We will post the revised policy on this page, update the "Last updated" date and provide notice as required by applicable law.

Contact information

Store name: Golfation
Company name: Golfation
Company address: 1021 E Lincolnway #9147, Cheyenne, WY 82001, United States
Phone: +1 (307) 400-8256
Email: info@golfation.com

Monday to Friday: 9:00 AM to 6:00 PM (EST)
Saturday and Sunday: 10:00 AM to 4:00 PM (EST)

We aim to respond to enquiries within 24 hours.